Clarabridge Engage System Status
All Systems Operational

About This Site

This is the status page where we communicate about performance and stability incidents for the Clarabridge Engage product (includes app.engagor.com, us.engagor.com, api.engagor.com).

To contact our support team, please reach out via our Live Chat or support@engagor.com.

app.engagor.com ? Operational
Web Interface ? Operational
API ? Operational
Data Sources ? Operational
us.engagor.com ? Operational
Web Interface ? Operational
API ? Operational
Data Sources ? Operational
Mentions Environment ? Operational
app.engagor.com - Mentions 1 Operational
app.engagor.com - Mentions 2 Operational
app.engagor.com - Mentions 3 Operational
app.engagor.com - Mentions 4 Operational
app.engagor.com - Mentions 5 Operational
us.engagor.com - Mentions 1 Operational
app.engagor.com - Mentions 6 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Average API Response Time
Fetching
Past Incidents
Jun 2, 2020

No incidents reported today.

Jun 1, 2020

No incidents reported.

May 31, 2020

No incidents reported.

May 30, 2020

No incidents reported.

May 29, 2020

No incidents reported.

May 28, 2020

No incidents reported.

May 27, 2020

No incidents reported.

May 26, 2020

No incidents reported.

May 25, 2020

No incidents reported.

May 24, 2020

No incidents reported.

May 23, 2020

No incidents reported.

May 22, 2020

No incidents reported.

May 21, 2020

No incidents reported.

May 20, 2020

No incidents reported.

May 19, 2020
Postmortem - Read details
May 19, 10:15 CEST
Resolved - Our data center has continued to monitor their network and has confirmed to us that everything is under control. Clarabridge Engage has been fully operational since May 18th, 17:24 CEST.
May 19, 10:12 CEST
Update - We are continuing to monitor for any further issues, following the outage we experienced earlier today at our data center. We are working with our partner there to identify the cause of this outage, and will update this incident as we receive more information from them. Thank you for your continued patience in the meantime!
May 19, 02:00 CEST
Monitoring - Clarabridge Engage is back online. The downtime was caused by a network outage at our data center. We are currently monitoring the situation, checking the impact of the brief outage and waiting for communication from their side regarding this outage. Thank you for bearing with us!
May 18, 17:24 CEST
Investigating - We are receiving reports that Clarabridge Engage is currently unreachable. We are currently investigating what that is causing this outage. We will update this incident as soon as we know more. Thanks for your patience.
May 18, 17:19 CEST