Clarabridge Engage System Status
Identified - We are currently seeing Facebook errors during the crawling of Facebook Unpublished Posts for various, but not all Clarabridge Engage accounts. These errors started on the 1st of June and are still occurring on a regular basis. As a direct effect it’s possible that Facebook Ads (and the comments made on them) created since the 1st of June are not showing in your inbox.

Comments made on Unpublished Posts created before the 1st of June will not be affected by these errors.

These errors are part of a bigger problem on Facebooks side of which they are not very vocal about. We are now in direct contact with their team, urging the importance of having this problem fixed as soon as possible.

We want to apologize for any inconvenience this may cause for your account.
Jun 13, 16:00 CEST

About This Site

This is the status page where we communicate about performance and stability incidents for the Clarabridge Engage product (includes app.engagor.com, us.engagor.com, api.engagor.com).

To contact our support team, please reach out via our Live Chat or support@engagor.com.

app.engagor.com ? Degraded Performance
Web Interface ? Operational
API ? Operational
Data Sources ? Degraded Performance
us.engagor.com ? Operational
Web Interface ? Operational
API ? Operational
Data Sources ? Operational
Mentions Environment ? Operational
app.engagor.com - Mentions 1 Operational
app.engagor.com - Mentions 2 Operational
app.engagor.com - Mentions 3 Operational
app.engagor.com - Mentions 4 Operational
app.engagor.com - Mentions 5 Operational
us.engagor.com - Mentions 1 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 26, 2019

No incidents reported today.

Jun 25, 2019

No incidents reported.

Jun 24, 2019

No incidents reported.

Jun 23, 2019

No incidents reported.

Jun 22, 2019

No incidents reported.

Jun 21, 2019

No incidents reported.

Jun 20, 2019

No incidents reported.

Jun 19, 2019

No incidents reported.

Jun 18, 2019

No incidents reported.

Jun 17, 2019

No incidents reported.

Jun 16, 2019

No incidents reported.

Jun 15, 2019

No incidents reported.

Jun 14, 2019

No incidents reported.

Jun 12, 2019

No incidents reported.