There are some important changes coming up for both Instagram and Facebook.
On Dec 11th, Instagram is deprecating their current API and replacing it with a new Hashtag search API. This will have an impact on your connected Instagram hashtags
- In order to be able to still crawl Instagram hashtags data, you will need to have a connected authorized Business Profile. You can read here
how to connect such a Business Profile.
- The amount of Instagram Hashtags which you can crawl in your account will be limited to 30 unique Hashtags per connected Instagram Business Profile.Your current hashtags streams will seize to collect data on Dec 11th
. We advise you to already start connecting your hashtags via the new way before this date to avoid missing out on data. You can read here how to connect Hashtags via the new way
For Facebook there is a planned transition to the Messenger API
on Monday December 10th. This new API makes it possible to crawl FB Private Messages almost real-time. Furthermore it allows you to include images in your sent PM's.
On Monday December 10th you'll notice that your Facebook profile will be expired. As soon as you reconnect the profile, it will be connected via the new API.
Do you have any further questions? Feel free to reach out to support via firstname.lastname@example.org
or via Live Chat!